Exceeding Expectations

The Laurel Way

At The Laurels of Kent, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services. It also includes being a companion and treating each guest with the utmost dignity, respect, and compassion.

"The Laurel Way of Caring" can be found in a warm smile, a kind word, or a comforting touch. We are passionate about our mission, and it is reflected in the letters we receive from guests and family members.

Alice

"You brought me back my laughter!"

Joanne

"I came in a wheelchair and now I'm walking out the door!"

Peg

"I couldn't have received better care, it was wonderful."

Lillian

"Everything and Everybody was Wonderful!"

Vivian

"The therapy was great and I would return if needed."

Dolores

"The food was good!"

Doris

"Everyone was always nice and helpful."

Joan

"The staff is very compassionate. Therapy was excellent, better than expected!”

Barbara

"Everyone's help was wonderful, without them I wouldn't be going home.  Thanks everybody!"

Pauline

"I don't want to leave, everyone makes me feel special and the therapy is great!  I would never hesitate to return!"

Grace

"Very Clean Place! Highly Recommended!"

Beulah

All the staff at The Laurels were so nice to me! My favorite therapists were Missy and Alicha; they really helped me get stronger and ready to go back home again. Laurie the CNA was amazing! She was always there to help me.

Pam

The Laurels is great because all of the people there work as a team. They are really the best! I loved all the staff there, they became more like friends. They are the best place for rehab and I would recommend them to anyone!

Phyllis

It is amazing how much care and compassion The Laurels staff displays everyday! Everyone works so hard. I would highly recommend it to all my family and friends. Everyone there exceeded my expectations and I knew what to expect at all times. The Laurels of Kent really provided all the comforts of home during my rehabilitation stay.

Alberta

I came to The Laurels because I needed to get on my feet again after my hip replacement surgery. Everything was great here and because of the great nurses and therapists, I can get back up on my feet! Holly was my favorite nurse; she offered a lot of encouragement and excellent follow up. Everyone went above and beyond. Thank you all! I would recommend The Laurels to anyone!

Marian

My stay was so great and wonderful! All the therapy and nursing staff really made my stay more enjoyable. I really enjoyed myself during my rehabilitation stay! I made so many new friends here, I just can't say enough great things!

Stacy

I wasn’t sure if I would be able to make a full recovery but after meeting the team here at the Laurels of Kent and working with the staff I found the strength, courage and confidence to get to where I am today! Thanks for a job well done. I couldn’t have done it without your help!

Henry

I am very grateful for all the help! Thank you for getting me back home.

Elsie

Thank you to all for all the help and encouragement to get me back to my home. Special thanks to the nursing staff and therapy!

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